What is eKYC? And why is it essential to Digital Banking?

Posted by KMS Solutions on Jul 26, 2021 12:31:55 PM

What is eKYC and why is it essential to Digital Banking

In today's economic landscape of digital transformation, best-case customer experience is critical to business success - and, customer-centricity is indeed the key factor for competitive advantage. This is especially true for organizations in the sectors of BFSI (Banking, Financial Services, and Insurance), where the digital banking model is increasingly receiving mainstream adoption.

As a result, many banks are investing significantly in digitizing and optimizing their operational processes, including customer onboarding, with the ultimate aim of differentiating and leading the market.

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Topics: Digital Banking, Digital Transformation

Best Practices for UI/UX Design in Banking Applications

Posted by KMS Solutions on Jul 21, 2021 2:23:21 PM

best practices of uiux in banking apps

Bankers are competing in a digital era where banking applications are their face to the public. Thus, user experience and user interface (UX/UI) rules all. While eCommerce (Shopee or Lazada) or even fintech startups (Google Pay or Momo) have embraced and even embodied this transformation, UI/UX in banking is not so much. Most banking applications are still poorly designed where the UI/UX is like a matrix that leads users nowhere.

In this article, let's explore the 20 best practices of designing UI/UX for banking applications.

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Topics: Digital Banking, Digital Transformation

The role of Digital Workplace in the Digital Age

Posted by KMS Solutions on Jul 7, 2021 2:41:29 PM

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Technologies such as mobile apps and cloud computing continue to transform the way people work and breed new models of workplaces. Thus, they help to drive higher levels of productivity and employee engagement. 

In this digital age, the line separating workers’ professional and personal lives becomes more blurred than ever. 9-to-5 is no longer the standard. And people now demand to work wherever and whenever they see fit. To accommodate this new way of working, businesses are seeking to build a digital workplace that enables remote collaboration and effortless employee experience. That means the nature of the workplace is changing: from a physical premise, it is now a digital environment that can be accessed from anywhere and at any time.

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Topics: Digital Team, Digital Transformation

Digital Transformation Challenges in 2021: How To Address Them?

Posted by KMS Solutions on Jul 1, 2021 5:13:59 PM

Digital Transformation Challenges in 2021 - KMS Solutions

Digital transformation has been playing a crucial role to ensure business success in recent years. According to a recent article by TechTarget, the trends of digital transformation will continue from 2020 into 2021, except with a significant difference where businesses will begin to undertake proactive, strategic transformation initiatives, instead of just reacting to changes in a passive posture.

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Topics: Digital Transformation

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