KMS Solutions Blog

21st September 2021, KMS Solutions announced that it had joined the Scaled Agile Partner Network as a Bronze Transformation Partner. As the first Scaled Agile Partner in Vietnam, KMS Solutions’ team of Certified SAFe® Program Consultants will provide comprehensive Agile consultancy and training services to help domestic businesses accelerate their digital transformation initiatives.

This article is also featured in Vietnamese on VnEconomy, CafeF, and CosmoLife

As an essential line of banking service, revolving credit let customers flexible access cash when they need it. Revolving credit has also become an integral feature of modern banking applications, intending to facilitate cardless payment and promote Digital Banking.

In this 7-minute read (yes! we calculate it for you), let's explore the definition of Revolving Credit, its types, and how it works.

Account Aggregation is not a new phenomenon. It was around 2 years ago in 2019 when we saw the PSD2 take hold. Across the world, giant banks such as BBVA and NatWest have adopted account aggregation. It's then only a matter of time until it is implemented without exception.

Due to its popularity, account aggregation deserves a close review. This article will explain what account aggregation is, how it works, and what challenges banks might face when applying account aggregation.

While mobile banking app for consumers has become a norm, business banking app is not really so. If you check on App Store or Google Store, you can see that only a handful of banks have mobile apps designed for business clients. Although most business banking activities still take place on desktops, banks cannot ignore the benefits of the mobile-first business banking app, which we will explore later on. 

In this article, we will discuss why banks need to build a business banking app. In addition, it will clarify the differences between mobile banking apps for businesses and consumers.  

With a digital banking experience that utilizes the advantages of mobile devices, banks have a higher chance of deepening relationships with their business clients.

As more companies adopt Microservices and Agile, they need API Testing to ensure the integration and connection of the digital product with other systems. In this article, you will get to explore the What, Why, and How of API Testing.

Fraud Detection is an integral component of eKYC (electronic Know-your-Customer). Fraud Detection is vital during the online onboarding process, as it helps banks prevent costly frauds and cybercrimes. 

As digital banking channels grow in number, so do the ways that fraudsters can do wrong. And their fraud tactics will continue to multiply given that banks have to adopt Open Banking, eKYC, and PS2D (Europe’s second Payment Services Directives). To prevent these unauthorized transactions, banks must have a robust fraud detection system. 

In the first part, this article gives you a brief overview of fraud detection. The rest will discuss how banks can apply fraud detection and augment this function with Machine Learning.

Across sectors, Customer Data Platform (CDP) has emerged as the ultimate solution for personalized customer experience. According to a report by Forrester, 35% of surveyed companies are planning to invest in CDP in the next 12 months⁠—for many good reasons. The most obvious one is to build a unified profile of customers across all channels (to which 83% of respondents in the report agreed). Two-third of them also appreciated CDP’s ability to personalize experience for both known and unknown customers.

Whether you want to centralize customer data from all channels into one source, to make every bit of data accessible company-wide, or track customer interactions across channels in real-time, CDP can help.

Still, due to the variety of data solutions out there, the term is sometimes mistaken for Customer Relationship Management (CRM) or Data Management Platform (DMP). Before purchasing one, you should understand what CDP is (and what it’s not), as well as how CDP can support your business.

An electronic Know-your-Customer (eKYC) solution is an essential feature of modern banking applications. eKYC allows potential customers to create new accounts in just a few steps. It frees them from the trouble of visiting physical branches. For banks, an eKYC solution reduces the influx of customers to physical branches. This helps them to reduce the costly need for opening new branches

When it comes to eKYC solution, banks have two approaches: Build and Buy. 

On the one hand, build requires banks to develop and integrate various point features (those that serve one purpose only) together. As we will learn in this article, trying to connecting disparate features for an eKYC can lead to many problems related to accuracy and functionality. 

On the other hand, partnering with and purchasing an integrated eKYC solution from a third-party provider can offer some advantages.

Performance Testing is considered to be among the most essential and important types of software testing. It's the go-to method to understand what would happen if an application is put under extreme conditions. Thanks to performance Testing, testers can define appropriate corrective actions to ensure the app's peak performance before it is launched to the market.

August 3rd, 2021, KMS Solutions and Mambu announced a partnership to co-develop a digital platform tailored to BFSI businesses, promising to mark a new chapter for Digital Banking and Financial Technology (Fintech) in Vietnam.

As DevOps and CI/CD become more widespread, Continuous Testing is essential for teams to deliver Quality-at-Speed and get better control across the testing and development process. But when consulting enterprises on Continuous Testing, one of the software testing problems they have is which tool or sets of tools to adopt. With a multitude of tools out there, choosing one that fits is no easy feat.

In this article, we give a brief run-through of the ten tools that are the most suitable for Continuous Testing, plus their pros and cons for your consideration.

In today's economic landscape of digital transformation, best-case customer experience is critical to business success - and, customer-centricity is indeed the key factor for competitive advantage. This is especially true for organizations in the sectors of BFSI (Banking, Financial Services, and Insurance), where the digital banking model is increasingly receiving mainstream adoption.

As a result, many banks are investing significantly in digitizing and optimizing their operational processes, including customer onboarding, with the ultimate aim of differentiating and leading the market.

Bankers are competing in a digital era where banking applications are their face to the public. Thus, user experience and user interface (UX/UI) rules all. While eCommerce (Shopee or Lazada) or even fintech startups (Google Pay or Momo) have embraced and even embodied this transformation, UI/UX in banking is not so much. Most banking applications are still poorly designed where the UI/UX is like a matrix that leads users nowhere.

In this article, let's explore the 20 best practices of designing UI/UX for banking applications.

Successful IT projects require a strong team of software engineers and other IT professionals. However, due to the shortage of IT talents in the local area, many companies do not have the necessary in-house IT team resources or time to build one.

Thus, it’s necessary that those companies look for a technology partner that can help provide them with a digital team of IT specialists to help with their projects, taking full ownership of the development cycle, or at any stage of the project.

Assembling the right digital team is of utmost importance for an effective IT development strategy such as digital transformation. So, who makes up your digital team?

A digital team can be built in-house or through the help of a trusted technology partner. Still, the rules apply the same when considering the criteria for selecting each member making up the team, including experience, skills and expertise, qualifications, teamwork ability, and so on.

In this article, we examine the anatomy of a digital team including who should be on the team and how to effectively build one.